Sending gifts for Christmas?

Send as early as possible and by the dates below, so that your gifts have the best chance of arriving in time. Tis the season to be early.

Standard Domestic

Long Haul
Last order to WA, FNQ, interstate regional & remote locations
Dec 02 Thursday
Short Haul
Last order to interstate metro areas or regional VIC
Dec 09 Thursday
Melbourne
Last order to Melbourne metro areas
Dec 12 Sunday

AusPost Express

Long Haul
Last order to WA, FNQ, interstate regional & remote locations
Dec 14 Tuesday
Short Haul
Last order to interstate metro areas or regional VIC
Dec 19 Sunday
Melbourne
Last order to Melbourne metro areas
Dec 19 Sunday

International Delivery

Zone 1
Last order to New Zealand
Dec 09 Thursday
Zone 2
Asia Pacific
Nov 30 Tuesday
Zones 3 & 4
North America & Western Europe
Dec 05 Sunday

GENERAL FAQs

Shipping

We offer 100% Carbon Neutral Shipping.

FREE standard domestic shipping on orders over $60.00, $7.00 AusPost Domestic Express, $15.00 shipping on orders shipped to New Zealand and $12-$25.00 shipping on orders to other destinations. Read more about shipping times and destinations here.

Once we receive your order, we start working on it right away! All orders are subject to verification and approval and may take up to 72 business hours to process before shipping. Please note we do not ship on Saturdays, Sundays or holidays. Orders placed on Friday after 3pm AEDT, Saturday or Sunday will be processed by our warehouse the following business day.

Read more about shipping here.

Yes! We ship to Australia, New Zealand, North America, Western Europe, Asia and the Pacific. Read more about rates & delivery times.

International shipments are subject to duties and fees that vary by country and are based on the value of your order. The amount calculated depends on the destination country's tax and valuation method.

Returns

Read our full Return Policy here.

We may be able to cancel or edit the address on your order within a short window. If this is something you’d like to do, email hey@thesummerchaser.com as soon as possible!

We are unable to add items or adjust quantities on orders that have already been placed.

Promotions & Coupons

To use a promo code, add all desired items to your shopping cart and proceed to the Checkout page. Enter the code in the provided “Gift card or discount code” box in your checkout and click “Apply”!

Only one promotion can be applied.

Sometimes we run 'automatic' deals or promotions on our site. That means that an automatic promo code is added at checkout when your purchase meets the requirements. In this case, you will not be able to add another promo code on top of that, as only one promo code is allowed at a time. If your code offers a better value, you'll have to wait for the automatic deal to end before trying to place the order again.

That's a bummer! Unfortunately, we will not be able to add the code for you after you placed the order. You may cancel the order with us by emailing hey@thesummerchaser.com and place a new order later.